Privacy & Cookie Policies
FalconX Limited: Privacy Notice
Last Updated July 2026
This Privacy Notice applies to FalconX Limited, our services and website www.falconx.io.
1. Introduction
Welcome to our privacy notice (the “ Notice”) which is intended to help you understand how FalconX Limited (“ FalconX”, “ us”, “ we” or “ our”) collects, processes, and protects your personal data.
We offer services and products related to buying and selling virtual financial assets (including cryptocurrencies) via our website www.falconx.io (the “ Site”).
This Notice applies where we act as a data controller with respect to your personal data.
We have made an attempt to categorise the different kinds of personal data we may need to collect, process, and use about our investors and/or website users.
2. Our details
- The data controller under this Notice is FalconX Limited.
- We are licensed in Malta, and our registered office is at: Level G, (Office 1/1191), Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, Malta.
- You can contact us by email at maltacompliance@falconx.io.
3. Platform
- Our Platform may include links to third-party websites, but we do not control these third-party websites or applications.
- The Platform is not intended for minors below the age of 18 years.
4. The data we collect about you
- Personal data means any information about an individual from which that person can be identified. Definitions include:
| Category of Personal Data | What it includes and source |
|---|---|
| Identity data | First name, last name, title, gender, nationality, national I.D., or passport number. Source: you. |
| Contact data | Billing, mailing and email address, contact numbers. Source: you. |
| Account data | Full name, email, date of birth, nationality, address. Source: you. |
| KYC data | Name, email, mobile number, proof of address and employment status. Source: you. |
| Transaction data | Payments and transaction details. Source: you, our FIAT payment services provider. |
| Usage data | IP address, geographical location, browser type, device type, and service use patterns. Source: Google Analytics. |
5. Special categories of personal data
- Processing of special categories may be necessary for customer due diligence, screening requirements, and for the prevention of crime.
6. How is your personal data collected?
- We use various methods to collect personal data, including:
- Information provided directly when contacting us;
- Information received from third parties;
- Information from publicly available sources;
- Automated technologies through our platforms.
7. How we use your personal data
- We will only use your personal data when legally allowed, typically in situations such as:
- Opening an account;
- Providing services;
- Fulfilling legal obligations.
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
|---|---|---|
| Onboarding | Contact and KYC data | Performance of a contract, legal obligations |
| AML and KYC | Contact, Account | Legal obligations, legitimate interests |
| Service Provision | Contact, Financial, Transaction Data | Performance of a contract, legitimate interests |
8. Change of purpose
- We will use your personal data for the original purposes unless we reasonably consider another reason and will inform you accordingly.
9. Disclosures of your personal data
- We may transfer your personal data to affiliated companies, comply with legal obligations, or respond to requests in investigations.
10. International transfers
- Your data may be transferred and stored in countries outside the EU/EEA with appropriate safeguards.
11. Data security
- We have implemented security measures to prevent unauthorized access to your personal data and regularly review these measures.
12. Data retention
- We will only retain your personal data as long as necessary for the purposes collected or to fulfill legal obligations, typically not exceeding six years after termination of your business relationship.
13. Your legal rights
- Under data protection laws, you have rights including:
- Access to your personal data;
- Correction or rectification;
- Erasure of your personal data;
- Object to processing;
- Transfer of your data.
14. Complaints
- You have the right to complain to a supervisory authority on data protection matters.
15. Conclusion
- This Notice may be updated from time to time. If we make significant changes, we will inform you by email or through our Platform.
16. GLOSSARY
- Definitions of key terms include:
- “data subjects”, “data controller”, “personal data”, “processing.”