FalconX

Licenses

FalconX Delta, Inc. (“FalconX Delta”), NMLS ID # 2419717, is a digital asset trading platform for U.S. institutional clients that is regulated at the federal and state level. FalconX Delta is registered as a money services business with FinCEN, and is a licensed money transmitter in the jurisdictions listed in the chart below. If you have a question or complaint, please contact us at the following address, phone number, or via the link below:

FalconX Delta, Inc.

1850 Gateway Drive – Floor 6

San Mateo, CA 94404

+1 (901) 213-6033

Complaints@falconx.io

You may also contact the agency corresponding to your state of residence in the chart below.

Jurisdiction License Number State Regulatory Agency & State Disclosures
Alabama Alabama - SC Money Transmitter License 932 Alabama Securities Commission, RSA Dexter Avenue Building, 445 Dexter Avenue, Suite 1200, Montgomery, Alabama, 36104
Alaska Alaska Money Transmitter License, #131024 Department of Commerce, Community and Economic Development, Division of Banking & Securities, 550 West 7th AVE, Suite 1535, Anchorage, Alaska, 99501

For Alaska residents:
If your issue is unresolved by FalconX Delta, Inc. (901) 213-6033 or
complaints@falconx.io, please submit formal complaints with the State of Alaska,
Division of Banking & Securities.

Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email
us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Arizona Arizona Money Transmitter License, MT-1047492 Arizona Department of Insurance and Financial Institutions
100 North 15th Avenue, Suite 261, Phoenix, AZ, 85007

For Arizona residents: If you have questions or a complaint, please first contact
FalconX Delta, Inc, at (901) 213-6033 or complaints@falconx.io

After first contacting FalconX Delta, if you still have an unresolved complaint regarding
FalconX Delta.'s money transmission activity, you may complete an Online Complaint
Form as stated on the File a Complaint against a Financial Institution or Enterprise
page https://difi.az.gov/complaint
AZ e-Licensing Portal for filing a complaint:
AZDFI Consumer Complaint Portal: https://difi.az.gov/file-a-complaint#financial AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708
Arkansas Arkansas Money Transmitter License, MT-1031024 Arkansas Securities Department #1 Commerce Way, Suite 402 Little Rock, Arkansas 72202
For Arkansas Residents: If you have questions or a complaint, please first contact Complaints at
FalconX Delta, Inc, at (901) 213-6033 or complaints@falconx.io.
If you still have an unresolved complaint regarding FalconX’s money transmission
activity you may file the completed complaint form found here
https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing it to
ASDinfo@securities.arkansas.gov or by mailing it to: 1 Commerce Way, Suite 402,
LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268
Connecticut Connecticut Money Transmission License, MT-2419717 Connecticut Department of Banking, 260 Constitution Plaza, Hartford, CT, 06103-1800

For Connecticut Residents:
Please note the following disclosures associated with virtual currency
- WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS
MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.
- Virtual currency is not backed or insured by the government and accounts and
value balances are not subject to Federal Deposit Insurance Corporation, National
Credit Union Administration or Securities Investor Protection Corporation protections
- Some virtual currency transactions shall be deemed to be made when recorded
on a public ledger, which may not be the date or time when the customer initiates
the virtual currency transaction
- The value of virtual currency may be derived from the continued willingness of
market participants to exchange fiat currency for virtual currency, which may result
in the permanent and total loss of the value of a particular virtual currency, if the
market for that virtual currency disappears
- The volatility and unpredictability of the price of virtual currency relative to fiat
currency may result in a significant loss over a short period of time
- Any bond maintained by FalconX Delta for the benefit of the customers of FalconX
Delta may not be sufficient to cover all losses incurred by such customers
- Virtual currency transactions are irreversible and are used by persons seeking to
defraud customers, including, but not limited to, a person impersonating a
customer's loved one, threatening jail time, stating that a customer's identity has
been stolen, insisting that a customer withdraw money from the customer's bank
account and purchase cryptocurrency or alleging a customer's personal computer
has been hacked
If you have a complaint or question, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may also contact the Connecticut Department of Banking at: https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter
Delaware Delaware Money Transmitter License, MT-040042 Office of the State Bank Commissioner, 1110 Forrest Avenue, Dover, DE, 19904
District of Columbia District of Columbia Money Transmitter License, MTR2419717 Department of Insurance, Securities, and Banking, 1050 First Street, NE, 801,Washington, District of Columbia 20002

For District of Columbia Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Department at:

District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002Phone: (202) 727-8000
Fax: (202) 354-1085E-mail: disbcomplaints@dc.gov

Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf
Florida Money Transmitters Part II, FT230000563 Florida Office of Financial Regulation, 101 E. Gaines Street, Tallahassee, FL 32399

For Florida Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Florida
Office of Financial Regulation at:
Online: https://flofr.gov/sitePages/FileAComplaint.htm. To file your complaint, you
will need to register electronically through Online Services. A valid email address is
required.

Florida Office of Financial Regulation - Consumer Finance
200 E. Gaines Street,
Tallahassee, FL, 32399-0376
850-487-9687

FL Office of Financial Regulation Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.htm
Idaho Idaho Money Transmitters License, MTL-361 Idaho Department of Finance, Securities Bureau, 800 Park Boulevard, Suite 200, Boise, ID 83720-0031
Illinois Illinois Money Transmitter License, MT.0000484 Illinois Department of Financial and Professional Regulation, 320 West Washington Street, Springfield, IL 62786

For Illinois Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.’s money transmission activity, you may file it by contacting the Illinois
Division of Banking at:
Illinois Department of Financial and Professional Regulation Online:
https://idfpr.illinois.gov/admin/dfi/dficomplaint.html
Division of Financial Institutions online complaint form:  
https://idfpr.illinois.gov/admin/complaints/dob-dfi-consumer-complaint-form.html
Iowa Iowa Money Services License, 2023-0064 State of Iowa Division of Banking, 200 E Grand Avenue, Suite 300, Des Moines, IA, 50309
Kansas Kansas Money Transmitter License, MT.0000281 Kansas Office of the State Bank Commissioner, 700 SW Jackson Street, Suite 300, Topeka, KS, 66603

For Kansas Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Maine Maine Money Transmitter License Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection, 35 State, House Station, Augusta, Maine, 04333
Maryland Maryland Money Transmitter License, 2419717 Maryland Commissioner of Financial Regulation, 500 North Calvert Street, Suite 402, Baltimore, Maryland, 21202
For Maryland Residents:
If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
Delta, Inc.'s money transmission activity, you may file it by contacting the Maryland
Department of Labor.
The Commissioner of Financial Regulation for the State of Maryland will accept all
questions or complaints from Maryland residents regarding License No. 2419717
and NMLS ID: 2419717. Consumers may file a complaint by contacting the
Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland
21202, or (888) 784-0136. Additional information about FalconX Delta, Inc. may be
obtained at www.nmlsconsumeraccess.org
Michigan Michigan Money Transmitter License, MT0025140 Michigan Department of Insurance and Financial Services, Consumer Finance Section, 530 W. Allegan, Street, 7th Floor, Lansing, MI, 48933
Minnesota Minnesota Money Transmitter License, MN-MT-2419717 Minnesota Department of Commerce and Financial Institutions Division, 85 7th Place East Suite 280, St. Paul, MN, 55101

For Minnesota Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.

To make a complaint, please contact:
Minnesota Department of Commerce
85 8th Place East, Suite 208
Saint Paul, MN 55101
(Local) 651-539-1500
(Complaints) 651-539-1600

Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
Mississippi Mississippi Money Transmitter License, 2419717 Mississippi Department of Banking and Consumer Finance, Post Office Box 12129, Jackson, MS, 39236

For Mississippi Residents:
The Mississippi Department of Banking & Consumer Finance recommends that you
attempt to resolve your complaint with the financial institution first by contacting
FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io to allow the
opportunity to resolve the issue(s). If you still have an unresolved complaint
regarding FalconX Delta, Inc.'s money transmission activity, you may file a
complaint online at https://dbcf.ms.gov/complaint-form/
Nebraska Nebraska Money Transmitter License Nebraska Department of Banking & Finance, 1526 K Street, Suite 300, P.O. Box 95006, Lincoln, NE, 68508-2732
New Hampshire Money Transmitter, 2419717MT New Hampshire Banking Department, 53 Regional Drive, Suite 200, Concord, NH, 03301
New Mexico New Mexico Money Transmission License New Mexico Financial Institutions Division, Money Services Business Unit, 2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504), Santa Fe, NM, 87505
North Carolina North Carolina Money Transmitter License, 217816 North Carolina Commissioner of Banks, 316 W. Edenton Street, Raleigh, NC, 27603
North Dakota North Dakota Money Transmitter License, MT104712 North Dakota Department of Financial Institutions, 1200 Memorial Highway, Bismarck, ND, 58504
For North Dakota Residents:
FalconX Delta, Inc. is licensed by the North Dakota Department of Financial
Institutions as a money transmitter. If you have a question or complaint, please
first contact the consumer assistance division of FalconX Delta at (901) 213-6033
or complaints@falconx.io, or at its mailing address: 1850 Gateway Drive, Floor 6,
San Mateo, CA 94404.

If you have an unresolved question or complaint regarding the money
transmission services provided by FalconX Delta, you may contact the North
Dakota Department of Financial Institutions at (701) 328-9933.

Please note the following disclosure associated with virtual currency:-Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
Ohio Ohio Money Transmitter License,  OHMT 292 Ohio Division of Financial Institutions, 77 South High Street, 21st Floor, Columbus, OH, 43215
Oklahoma Oklahoma - DOB Money Transmission License Oklahoma Banking Department, 2900 North Lincoln Boulevard, Oklahoma City, OK, 73105
Oregon Oregon Money Transmitter License Oregon Division of Financial Regulation, Licensing Section,350 Winter St., NE Room 410, Salem, OR, 97301
Puerto Rico Puerto Rico Money Transmitter License, TM-166 Office of the Commissioner of Financial Institutions, 1492 Ponce de León Avenue, Suite 600, Centro Europa Building, San Juan, PR, 00907
Rhode Island Rhode Island Currency Transmitter, 20254853CT Department of Business Regulation, 1511 Pontiac Ave, Cranston, RI 02920

For Rhode Island Residents
Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender in the United States, is not backed by the
United States government, and accounts and value balances are not subject to
Federal Deposit Insurance Corporation or Securities Investor Protection
Corporation protections.
South Carolina South Carolina-AG Money Transmitter License Office of the Attorney General, Money Services Division, 10000 Assembly Street, Columbia, SC, 29201
West Virginia West Virginia Money Transmitter License, WVMT-2419717 West Virginia Division of Financial Institutions, 900 Pennsylvania Avenue, Suite 306, Charleston, WV, 25302
Wisconsin Wiscon Money Transmitter License, 2419717MT Wisconsin Division of Banking
4822, Madison Yards Way, North Tower, Madison, WI 53705
Wyoming Wyoming Money Transmitter License, 7340 Wyoming Division of Banking, 2300 Capitol Avenue, 2nd Floor, Cheyenne, Wyoming 82002