Licenses

FalconX Delta, Inc. (“FalconX Delta”), NMLS ID # 2419717, is a digital asset trading platform for U.S. institutional clients that is regulated at the federal and state level. FalconX Delta is registered as a money services business with FinCEN, and is a licensed money transmitter in the jurisdictions listed in the chart below. If you have a question or complaint, please contact us at the following address, phone number, or via the link below:

FalconX Delta, Inc.

1850 Gateway Drive – Floor 6

San Mateo, CA 94404

+1 (901) 213-6033

Complaints@falconx.io

You may also contact the agency corresponding to your state of residence in the chart below.

• Some virtual currency transactions shall be deemed to be made when recorded
  on a public ledger, which may not be the date or time when the customer initiates
  the virtual currency transaction
• The value of virtual currency may be derived from the continued willingness of
  market participants to exchange fiat currency for virtual currency, which may result
  in the permanent and total loss of the value of a particular virtual currency, if the
  market for that virtual currency disappears
• The volatility and unpredictability of the price of virtual currency relative to fiat
  currency may result in a significant loss over a short period of time
• Any bond maintained by FalconX Delta for the benefit of the customers of FalconX
  Delta may not be sufficient to cover all losses incurred by such customers
• Virtual currency transactions are irreversible and are used by persons seeking to
  defraud customers, including, but not limited to, a person impersonating a
  customer's loved one, threatening jail time, stating that a customer's identity has
  been stolen, insisting that a customer withdraw money from the customer's bank
  account and purchase cryptocurrency or alleging a customer's personal computer
  has been hacked
  If you have a complaint or question, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may also contact the Connecticut Department of Banking at: https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter | | Delaware | Delaware Money Transmitter License, MT-040042 | Office of the State Bank Commissioner, 1110 Forrest Avenue, Dover, DE, 19904 | | District of Columbia | District of Columbia Money Transmitter License, MTR2419717 | Department of Insurance, Securities, and Banking, 1050 First Street, NE, 801,Washington, District of Columbia 20002
  ‍
  For District of Columbia Residents:
  ‍ If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
  ‍ complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
  Delta, Inc.’s money transmission activity, you may file it by contacting the Department at:
  ‍
  District of Columbia Department of Insurance, Securities and Banking
  1050 First St., NE, Suite 801
  Washington, DC 20002Phone: (202) 727-8000
  Fax: (202) 354-1085E-mail: disbcomplaints@dc.gov
  ‍
  Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf | | Florida | Money Transmitters Part II, FT230000563 | Florida Office of Financial Regulation, 101 E. Gaines Street, Tallahassee, FL 32399
  ‍
  For Florida Residents:
  ‍ If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
  complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
  Delta, Inc.’s money transmission activity, you may file it by contacting the Florida
  Office of Financial Regulation at:
  Online: https://flofr.gov/sitePages/FileAComplaint.htm. To file your complaint, you
  will need to register electronically through Online Services. A valid email address is
  required.
  ‍
  Florida Office of Financial Regulation - Consumer Finance
  200 E. Gaines Street,
  Tallahassee, FL, 32399-0376
  850-487-9687
  ‍
  FL Office of Financial Regulation Complaint Portal: https://flofr.gov/sitePages/FileAComplaint.htm | | Idaho | Idaho Money Transmitters License, MTL-361 | Idaho Department of Finance, Securities Bureau, 800 Park Boulevard, Suite 200, Boise, ID 83720-0031 | | Illinois | Illinois Money Transmitter License, MT.0000484 | Illinois Department of Financial and Professional Regulation, 320 West Washington Street, Springfield, IL 62786
  ‍
  For Illinois Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
  Delta, Inc.’s money transmission activity, you may file it by contacting the Illinois
  Division of Banking at:
  Illinois Department of Financial and Professional Regulation Online:
  ‍ https://idfpr.illinois.gov/admin/dfi/dficomplaint.html
  Division of Financial Institutions online complaint form:
  ‍ https://idfpr.illinois.gov/admin/complaints/dob-dfi-consumer-complaint-form.html | | Iowa | Iowa Money Services License, 2023-0064 | State of Iowa Division of Banking, 200 E Grand Avenue, Suite 300, Des Moines, IA, 50309 | | Kansas | Kansas Money Transmitter License, MT.0000281 | Kansas Office of the State Bank Commissioner, 700 SW Jackson Street, Suite 300, Topeka, KS, 66603
  ‍
  For Kansas Residents:
  ‍ If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
  complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
  Delta, Inc.'s money transmission activity, you may file it by contacting the Office of
  the State Bank Commissioner. If submitting electronically, submit your complaint
  here: https://www.osbckansas.org/consumers/file-a-complaint/
  Mail or fax the completed consumer assistance form and attachments to:
  Kansas Office of the State Bank Commissioner
  Attn: Consumer Affairs
  700 SW Jackson St, Suite 300
  Topeka, KS, 66603
  Fax: (785) 371-1229
  Email: complaints@osbckansas.org | | Maine | Maine Money Transmitter License | Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection, 35 State, House Station, Augusta, Maine, 04333 | | Maryland | Maryland Money Transmitter License, 2419717 | Maryland Commissioner of Financial Regulation, 500 North Calvert Street, Suite 402, Baltimore, Maryland, 21202
  For Maryland Residents:
  ‍ If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or
  complaints@falconx.io. If you still have an unresolved complaint regarding FalconX
  Delta, Inc.'s money transmission activity, you may file it by contacting the Maryland
  Department of Labor.
  The Commissioner of Financial Regulation for the State of Maryland will accept all
  questions or complaints from Maryland residents regarding License No. 2419717
  and NMLS ID: 2419717. Consumers may file a complaint by contacting the
  Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland
  21202, or (888) 784-0136. Additional information about FalconX Delta, Inc. may be
  obtained at www.nmlsconsumeraccess.org | | Michigan | Michigan Money Transmitter License, MT0025140 | Michigan Department of Insurance and Financial Services, Consumer Finance Section, 530 W. Allegan, Street, 7th Floor, Lansing, MI, 48933 | | Minnesota | Minnesota Money Transmitter License, MN-MT-2419717 | Minnesota Department of Commerce and Financial Institutions Division, 85 7th Place East Suite 280, St. Paul, MN, 55101
  ‍
  For Minnesota Residents: If you have a complaint, please contact FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io. If you still have an unresolved complaint regarding FalconX Delta, Inc.'s money transmission activity, you may file it by contacting the Minnesota Department of Commerce.
  ‍
  To make a complaint, please contact:
  Minnesota Department of Commerce
  85 8th Place East, Suite 208
  Saint Paul, MN 55101
  (Local) 651-539-1500
  (Complaints) 651-539-1600
  ‍
  Please note the following disclosures associated with virtual currency:
  ‍- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. | | Mississippi | Mississippi Money Transmitter License, 2419717 | Mississippi Department of Banking and Consumer Finance, Post Office Box 12129, Jackson, MS, 39236
  ‍
  For Mississippi Residents:
  ‍ The Mississippi Department of Banking & Consumer Finance recommends that you
  attempt to resolve your complaint with the financial institution first by contacting
  FalconX Delta, Inc. at (901) 213-6033 or complaints@falconx.io to allow the
  opportunity to resolve the issue(s). If you still have an unresolved complaint
  regarding FalconX Delta, Inc.'s money transmission activity, you may file a
  complaint online at https://dbcf.ms.gov/complaint-form/ | | Nebraska | Nebraska Money Transmitter License | Nebraska Department of Banking & Finance, 1526 K Street, Suite 300, P.O. Box 95006, Lincoln, NE, 68508-2732 | | New Hampshire | Money Transmitter, 2419717MT | New Hampshire Banking Department, 53 Regional Drive, Suite 200, Concord, NH, 03301 | | New Mexico | New Mexico Money Transmission License | New Mexico Financial Institutions Division, Money Services Business Unit, 2550 Cerrillos Road, 3rd Floor, PO Box 25101 (87504), Santa Fe, NM, 87505 | | North Carolina | North Carolina Money Transmitter License, 217816 | North Carolina Commissioner of Banks, 316 W. Edenton Street, Raleigh, NC, 27603 | | North Dakota | North Dakota Money Transmitter License, MT104712 | North Dakota Department of Financial Institutions, 1200 Memorial Highway, Bismarck, ND, 58504
  For North Dakota Residents:
  ‍ FalconX Delta, Inc. is licensed by the North Dakota Department of Financial
  Institutions as a money transmitter. If you have a question or complaint, please
  first contact the consumer assistance division of FalconX Delta at (901) 213-6033
  or complaints@falconx.io, or at its mailing address: 1850 Gateway Drive, Floor 6,
  San Mateo, CA 94404.
  ‍
  If you have an unresolved question or complaint regarding the money
  transmission services provided by FalconX Delta, you may contact the North
  Dakota Department of Financial Institutions at (701) 328-9933.
  ‍
  ‍ Please note the following disclosure associated with virtual currency:-Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. | | Ohio | Ohio Money Transmitter License,  OHMT 292 | Ohio Division of Financial Institutions, 77 South High Street, 21st Floor, Columbus, OH, 43215 | | Oklahoma | Oklahoma - DOB Money Transmission License | Oklahoma Banking Department, 2900 North Lincoln Boulevard, Oklahoma City, OK, 73105 | | Oregon | Oregon Money Transmitter License | Oregon Division of Financial Regulation, Licensing Section,350 Winter St., NE Room 410, Salem, OR, 97301 | | Puerto Rico | Puerto Rico Money Transmitter License, TM-166 | Office of the Commissioner of Financial Institutions, 1492 Ponce de León Avenue, Suite 600, Centro Europa Building, San Juan, PR, 00907 | | Rhode Island | Rhode Island Currency Transmitter, 20254853CT | Department of Business Regulation, 1511 Pontiac Ave, Cranston, RI 02920
  ‍
  For Rhode Island Residents
  Please note the following disclosures associated with virtual currency:
  ‍- Virtual currency is not legal tender in the United States, is not backed by the
  United States government, and accounts and value balances are not subject to
  Federal Deposit Insurance Corporation or Securities Investor Protection
  Corporation protections. | | South Carolina | South Carolina-AG Money Transmitter License | Office of the Attorney General, Money Services Division, 10000 Assembly Street, Columbia, SC, 29201 | | West Virginia | West Virginia Money Transmitter License, WVMT-2419717 | West Virginia Division of Financial Institutions, 900 Pennsylvania Avenue, Suite 306, Charleston, WV, 25302 | | Wisconsin | Wiscon Money Transmitter License, 2419717MT | Wisconsin Division of Banking
  4822, Madison Yards Way, North Tower, Madison, WI 53705 | | Wyoming | Wyoming Money Transmitter License, 7340 | Wyoming Division of Banking, 2300 Capitol Avenue, 2nd Floor, Cheyenne, Wyoming 82002 |